Use the overview below to quickly determine whether your question, complaint or formal complaint belongs with BookWhenFull or with the hotel or provider.
For questions about the platform, payment step, service fee or status of your request, you can contact BookWhenFull.
Email: info@bookwhenfull.com
Postal address: Lenteakker 171, 3206 TB Spijkenisse, Nederland
Complaints about the room, stay, hygiene, facilities, availability, overbooking, no-show, hotel price or local costs should generally first be submitted to the hotel or provider.
Contact the hotel or provider directly first and keep relevant confirmations and messages.
If you want BookWhenFull to look at the communication, contact BookWhenFull afterwards.
For a formal complaint about BookWhenFull, email info@bookwhenfull.com.
Include your request number, the date, a short description of the issue and the solution you expect.
BookWhenFull confirms your complaint and aims to handle it substantively within a reasonable period.
Trade name: Book When Full
Email: info@bookwhenfull.com
Address: Lenteakker 171, 3206 TB Spijkenisse, Nederland
Chamber of Commerce: 42018082
VAT ID: NL005438197B75
For more information about our role and liability, see our Terms and conditions. For processing of personal data, see our Privacy policy.